Privacy Policy

Information You Provide

We may collect information you choose to provide through a contact form, email, telephone call, text message, or other communication with Boundless. This may include:

• Your name and contact information
• Aircraft registration, make, model, and location
• Requested services and known aircraft concerns
• Photos, files, records, or other information you submit
• Billing or scheduling details needed to assist you
• Any other information included in your message

Information Collected Automatically

Squarespace hosts this website and may receive technical information needed to operate, secure, and measure the site. Depending on your cookie choices and how you use the site, this may include your IP address, browser and device information, referring page, pages visited, clicks, searches, scrolling activity, and access timestamps.

We use Squarespace's general analytics reports to understand website traffic and improve the site. We do not currently use Google Analytics, Meta Pixel, or other custom advertising trackers.

Necessary Cookies and Optional Analytics

Cookies and similar technologies are small files or stored preferences that help a website function and remember choices.

For more detail, review the cookies Squarespace uses and Squarespace's Privacy Policy.

Supporting Your Request and Our Business

We may use information for the following purposes:

• Responding to inquiries and communicating about services
• Scheduling visits and preparing estimates or work authorizations
• Providing maintenance, inspection, evaluation, and related services
• Preparing invoices, customer records, and service documentation
• Operating, securing, maintaining, and improving the website
• Preventing fraud, misuse, spam, or security incidents
• Meeting legal, accounting, safety, or regulatory obligations

When Information May Be Shared

We do not sell, rent, or trade personal information, and we do not use it for targeted advertising. We may share information only when reasonably necessary:

• With Squarespace and other providers used to host, secure, communicate, bill, document, or operate the website and business
• With vendors, technical support, or service providers involved in work you request
• When you direct or authorize us to share it
• When required by law, legal process, or a valid government request
• To protect the rights, safety, security, or property of Boundless, our customers, or others

Service providers may process information in the United States or other locations under their own privacy terms and security practices.

Keeping Information Only as Needed

We retain information for as long as reasonably needed to respond to inquiries, provide services, maintain business and customer records, resolve disputes, enforce agreements, and satisfy legal, accounting, safety, warranty, or regulatory requirements. Retention periods vary depending on the type of information and why it was collected.

Access, Correction, and Deletion Requests

You may contact us to ask what personal information we maintain about you, request a correction, or request deletion. We may need to verify your identity before completing a request.

We may retain information when continued retention is required or reasonably necessary for legal, accounting, payment, warranty, safety, fraud-prevention, dispute-resolution, or regulatory purposes. Depending on where you live, applicable law may provide additional privacy rights.

Reasonable Care and Practical Limits

Security

We use reasonable administrative and technical measures appropriate to a small service business to protect information in our possession. However, no website, email system, internet transmission, or electronic storage method can be guaranteed completely secure.

Children's Privacy

This website is intended for aircraft owners, operators, buyers, and other adults seeking aviation services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has submitted information may contact us to request its removal.

Third-Party Links and Services

This website may link to third-party websites or load content provided by third parties. Their privacy practices are governed by their own policies, not this policy.

The airport directory uses Leaflet and map tiles provided by OpenStreetMap. When the map loads, OpenStreetMap's servers may receive technical request information, such as an IP address, browser details, and the requested map tiles, as needed to deliver the map. Learn more in the OpenStreetMap Foundation Privacy Policy.

Changes to This Policy

We may update this Privacy Policy as our website, business practices, service providers, or legal obligations change. The current version will be posted on this page with a revised effective date. Material changes may also be announced on the website when appropriate.